Q. What does the SOLER model in communication stand for?
(A) Sincere, Open, Listening, Eye contact, Relaxed
(B) Sit squarely, Open posture, Lean towards the speaker, Eye contact, Relax
(C) Specific, Open, Listening, Engaged, Responsive
(D) Synchronized, Open, Listening, Eye contact, Reassured
Question from Odisha OCS Paper 2 2024
The correct answer is: (B) Sit squarely, Open posture, Lean towards the speaker, Eye contact, Relax
Explanation:
SOLER model
The SOLER model is a framework used in communication, especially in counseling and active listening, to show attentiveness and create a positive environment for effective communication.
1. Sit squarely: Position yourself facing the person to show engagement and attentiveness.
2. Open posture: Avoid crossing arms or legs to convey openness and receptivity.
3. Lean towards the speaker: Slightly leaning forward shows interest and focus on the conversation.
4. Eye contact: Maintain appropriate eye contact to demonstrate attentiveness and connection.
5. Relax: Stay calm and composed to make the other person feel comfortable and at ease.
This model is commonly used in professional and therapeutic settings to improve communication and build rapport.