Q. In the present digital age, social media has revolutionised our way of communication and interaction. However, it has raised several ethical issues and challenges. Describe the key ethical dilemmas in this regard.
UPSC Mains 2025 GS4 Paper
Model Answer:
Social Media: Key Ethical Dilemmas in the Digital Age
Social media has transformed global communication, democratizing information access and fostering unprecedented connectivity. However, this digital revolution has spawned complex ethical challenges requiring urgent attention and multi-stakeholder solutions.
Key Ethical Dilemmas:
1. Privacy and Data Security Violations
Social media platforms harvest vast personal data, often without informed consent, for targeted advertising and monetization. Data breaches expose users to identity theft and scams, creating tension between business models and fundamental privacy rights (Cambridge Analytica scandal).
2. Misinformation and Truth Decay
– Rapid dissemination enables fake news proliferation (WhatsApp lynchings, COVID myths)
– Electoral manipulation and public health endangerment result
– Challenges arise in balancing free expression with harm prevention
3. Algorithmic Bias and Polarization
Personalization algorithms create echo chambers, reinforcing existing beliefs while perpetuating societal inequalities. Filter bubbles fragment public discourse, undermining democratic deliberation (political polarization, job discrimination).
4. Mental Health Deterioration
– Social comparison triggers anxiety and depression (Instagram body image)
– Addictive design maximizes engagement over well-being
– Youth particularly vulnerable to psychological impacts
5. Cyberbullying and Online Harassment
Anonymity emboldens hate speech and targeted harassment (Twitter trolling), causing significant psychological distress while platforms struggle with content moderation versus censorship concerns.
Conclusion:
Addressing these dilemmas requires collaborative governance involving platforms, regulators, and users to balance innovation with human dignity.