Q. Impact of digital technology as reliable source of input for rational decision making is debatable issue. Critically evaluate with suitable example.
Question from UPSC Mains 2021 GS4 Paper
Model Answer:
Impact of Digital Technology on Rational Decision Making
The impact of digital technology on rational decision-making is a complex issue with far-reaching implications. While it offers unprecedented access to information and analytical capabilities, it also presents challenges that can hinder effective decision-making.
Positive impacts:
• Increased access to information: Vast online databases, e.g., scientific journals
• Advanced data analytics: Big data in healthcare for disease prediction
• Real-time updates: Financial market monitoring for investment decisions
However, these benefits are counterbalanced by significant challenges:
• Information overload: Can lead to decision paralysis
• Reliability concerns: Spread of misinformation on social media
• Digital divide: Unequal access to technology and information
• Privacy issues: Data breaches exposing sensitive information
• Algorithmic bias: Potential discrimination in AI-driven decisions
The ethical implications of digital technology in decision-making are profound. Privacy concerns, data protection, and the potential for algorithmic bias raise questions about fairness and transparency. For instance, the use of predictive policing algorithms has sparked debates about racial profiling and justice system equity.
Balancing technology and human judgment is crucial:
• Develop critical thinking skills to evaluate digital information
• Combine technological tools with human expertise
• Implement ethical frameworks for technology-assisted decisions
• Example: AI assisting, not replacing, judges in courts
Despite its potential, digital technology’s reliability as a sole input for rational decision-making remains debatable. Its effective use requires:
1. Robust digital literacy education
2. Ethical guidelines for technology development and implementation
3. Ongoing evaluation of digital tools’ impact on decision-making processes
Conclusion: Digital technology offers powerful decision-making tools, but must be used judiciously, with human oversight and ethical considerations at the forefront.